We strive to process and dispatch all orders as quickly as possible. Most orders are processed within 2–5 business days from the date of purchase. Delivery timelines may vary depending on the delivery location, product availability, and operational factors of our logistics partners.

You will receive an email or SMS notification once your order has been dispatched. Tracking details will be provided whenever available. Delivery may take approximately 5–12 business days after dispatch.

Please ensure that your shipping address and contact information are accurate at the time of placing the order. Incorrect details may result in delivery delays.

In rare cases of unforeseen circumstances such as natural events, strikes, or logistic delays, shipping timelines may be extended. We will make every effort to keep you informed regarding any such delays.

Cancellation Policy

Orders can be cancelled within 2 hours of placing the order or before the order is processed for dispatch, whichever is earlier. Once the order has been shipped, cancellation requests cannot be accepted.

To request a cancellation, please contact us immediately using the details provided below. Approved cancellations will be processed within 2–5 business days. Any refund, if applicable, will be credited back to your original method of payment as per bank timelines.

Return & Refund Policy

We take utmost care to deliver quality products to our customers. If you receive a damaged, defective, or incorrect product, you may request a return or replacement within 48 hours of delivery. Please provide clear photos or videos of the issue to help us verify the claim.

Returns are accepted only in cases of valid product issues. Products must be unused, in original packaging, and accompanied by all accessories where applicable.

Once your return request is approved, we will arrange a pickup from your address when possible. If pickup is not available in your area, you may be asked to ship the product back to us.

Refunds for approved returns will be initiated within 3–7 business days after successful inspection. The amount will be credited to your original payment method. Shipping fees are non-refundable unless the error is on our part.

Returns based on personal dislike, change of mind, or minor variations in color or appearance are not eligible for refund.

Privacy Policy

At Kryelet Studios Private Limited, we respect your privacy and are committed to protecting the personal information you share with us. This may include your name, contact details, shipping address, and payment information. Your data is collected solely for order processing, customer support, and service improvement.

We do not sell, rent, or trade your personal information to any third party. Information may be shared only with trusted partners such as payment gateways or logistics providers necessary for completing your order.

We use secure technologies and standard security measures to safeguard your personal data. However, no method of online transmission is 100% secure, and users are advised to take necessary precautions while browsing or sharing information online.

By using our website, you consent to the collection and use of your information as described in this policy.

Terms & Conditions

By accessing and using this website, you agree to comply with the terms and conditions outlined herein. All purchases made through our platform are subject to product availability and acceptance of your order.

Prices, product descriptions, and policies may be updated without prior notice. We reserve the right to refuse or cancel any order due to pricing errors, stock issues, or suspicious activity.

Users must provide accurate and complete information while placing an order. Any misuse of the website, including fraudulent activities, may result in legal action.

The website content, including images and descriptions, is for general information only. Minor variations in product appearance may occur.

All disputes arising from the use of this website or any purchase shall be subject to the jurisdiction of courts located in Navi Mumbai, Maharashtra.

Contact Information

If you have any questions or need assistance, you may contact us using the details below:

Kryelet Studios Private Limited
Address: Office No 271, Plot No 20, Satra Plaza Co-op Society,
Navi Mumbai, Maharashtra
Phone: 9594045045
Email: Kryeletstudios@gmail.com